Terms & Conditions
1. Introduction
These Terms and Conditions (“Terms”) govern your access to and use of the www.jolskin.ca website (the “Site”), operated by Joy of Life Skin Care & Wellness (“Joy of Life Skin”, “we”, “us”, or “our”). By using this Site, you agree to be bound by these Terms and by any additional policies referenced here, including our Privacy Policy.
2. Informational purposes only – no medical advice
Content on this Site is provided for general informational and educational purposes only and does not constitute medical advice, diagnosis, or treatment. The information on the Site is not a substitute for professional medical advice from a qualified healthcare provider who is familiar with your individual health needs. Always consult your physician or other regulated health professional before starting any treatment or wellness program.
3. No practitioner–patient relationship
Your use of this Site, including reading content or contacting us through online forms or email, does not create a practitioner–patient or client–clinician relationship. A therapeutic relationship is only formed after an in‑person or virtual consultation is completed and appropriate consent and intake forms are signed at the clinic or via our designated booking platform.
4. Eligibility and acceptable use
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site. You agree not to:
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Use the Site in any way that violates applicable local, provincial, national, or international laws and regulations.
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Attempt to gain unauthorized access to any portion of the Site, our servers, or any systems connected to the Site.
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Upload, transmit, or distribute any viruses, malware, or other harmful code.
5. Online booking and third‑party platforms
Appointment booking and related services may be provided through third‑party platforms or service providers (for example, an online booking system). When you follow links or are redirected to such platforms, your use of those services is governed by the terms and privacy policies of the third‑party provider, not these Terms. We are not responsible for any errors, outages, or issues arising from third‑party platforms.
6. Intellectual property
Unless otherwise stated, all text, images, graphics, logos, design elements, and other content on the Site are owned by or licensed to Joy of Life Skin and are protected by copyright and other intellectual property laws. You may view and temporarily download a single copy of materials for your personal, non‑commercial use only. You may not reproduce, modify, distribute, display, or create derivative works from any content without our prior written permission.
7. Not an endorsement of third‑party sites
The Site may contain links to websites or resources operated by third parties. These links are provided for convenience only. Joy of Life Skin has no control over, and is not responsible for, the content, privacy practices, or services of any third‑party websites, and inclusion of any link does not imply endorsement.
8. Disclaimer of warranties
The Site and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. Without limiting the foregoing, we do not warrant that:
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The Site will be available, secure, error‑free, or free of viruses or other harmful components.
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The information on the Site is complete, accurate, current, or suitable for any particular purpose.
You use the Site at your own risk.
9. Limitation of liability
To the fullest extent permitted by law, Joy of Life Skin, its owners, practitioners, and staff shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your access to or use of the Site, any content, or any services obtained through the Site. This includes, without limitation, any loss of data, loss of profits, or business interruption, even if we have been advised of the possibility of such damages.
10. Health, results, and testimonials
Any testimonials, reviews, or client stories presented on this Site reflect the experiences of individual clients and do not guarantee that you will achieve the same results. Individual responses to skincare, acupuncture, sound therapy, massage, and postpartum services vary based on many factors.
11. Privacy and personal information
Our collection, use, and disclosure of personal information (including information submitted through contact forms or for booking requests) is governed by our Privacy Policy, which is incorporated into these Terms by reference.
12. Appointment, cancellation, and refund policies
Policies related to appointment scheduling, late arrivals, cancellations, no‑shows, deposits, and refunds may be outlined on the Site, in booking confirmations, or at the clinic. By booking an appointment, you agree to comply with the applicable policies in effect at the time of booking.
13. Changes to the Site and Terms
Joy of Life Skin may update, modify, or discontinue any part of the Site at any time without notice. We may also revise these Terms from time to time. The “Last updated” date will be shown at the top of the Terms page. Your continued use of the Site after any changes are posted means you accept the revised Terms.
14. Governing law and jurisdiction
These Terms and your use of the Site are governed by the laws of the Province of British Columbia and the laws of Canada applicable therein, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts of British Columbia for any disputes arising out of or relating to the Site or these Terms.
15. Contact information
If you have any questions about these Terms and Conditions, please contact Joy of Life Skin Care & Wellness using the contact details provided on our Contact page.
For full protection, this template should be reviewed and customized by a lawyer familiar with health and wellness clinics in British Columbia and your exact services, booking system, and policies.